  html, body{ overflow-x:clip; max-width:100%; }
  body{ font-family:'Manrope',sans-serif; background:#FBF8F2; color:#1B1714; }
  .font-display{ font-family:'Fraunces',serif; }
  .font-data{ font-family:'Space Grotesk',monospace; }

  /* ===== Typography: fluid, crisp, never oversized ===== */
  html{ -webkit-text-size-adjust:100%; }
  body{ -webkit-font-smoothing:antialiased; -moz-osx-font-smoothing:grayscale; text-rendering:optimizeLegibility; line-height:1.6; font-size:16px; }
  .font-display{ font-optical-sizing:auto; font-weight:600; letter-spacing:-.012em; }
  .hero-title{ font-family:'Fraunces',serif; font-optical-sizing:auto; font-weight:600; color:#fff;
               font-size:clamp(1.875rem, 1.1rem + 3.1vw, 3.5rem); line-height:1.12; letter-spacing:-.015em;
               text-wrap:balance; max-width:22ch; text-shadow:0 2px 28px rgba(0,0,0,.35); }
  .hero-sub{ font-size:clamp(.98rem, .9rem + .35vw, 1.2rem); line-height:1.55; max-width:36rem; color:rgba(255,255,255,.88); text-wrap:pretty; text-shadow:0 1px 14px rgba(0,0,0,.4); }
  .hero-eyebrow{ font-size:clamp(.68rem, .62rem + .2vw, .8rem); letter-spacing:.22em; }
  .hero-cta{ font-size:clamp(.95rem, .9rem + .2vw, 1.05rem); }
  .section-title{ font-family:'Fraunces',serif; font-optical-sizing:auto; font-weight:600; letter-spacing:-.012em;
                  font-size:clamp(1.65rem, 1.15rem + 1.7vw, 2.6rem); line-height:1.15; text-wrap:balance; }
  .stat-num{ font-size:clamp(1.65rem, 1.2rem + 1.5vw, 2.4rem); }
  p{ text-wrap:pretty; }
  @media (max-width:480px){ .eyebrow{ letter-spacing:.16em; } }
  /* Nefr voice */
  @keyframes micPulse { 0%{ box-shadow:0 0 0 0 rgba(220,38,38,.55);} 100%{ box-shadow:0 0 0 14px rgba(220,38,38,0);} }
  #aiMicBtn.mic-live{ background:#DC2626 !important; color:#fff !important; animation:micPulse 1.1s infinite; }
  @keyframes botSpeak { 0%,100%{ transform:scale(1);} 50%{ transform:scale(1.09);} }
  #botAvatarPanel.speaking{ animation:botSpeak .55s ease-in-out infinite; }
  #aiSpeakBtn[aria-pressed="true"]{ background:#E2732A; color:#fff; }
  /* Booking.com-style result cards */
  .bk-card{ background:#fff; border:1px solid #D9DEE3; border-radius:10px; overflow:hidden; display:flex; flex-direction:column; color:#1B1714; cursor:pointer; transition:box-shadow .2s, border-color .2s; position:relative; }
  .bk-card:hover{ box-shadow:0 6px 22px rgba(0,0,0,.18); border-color:#0E5C6B; }
  .bk-img{ position:relative; height:200px; flex-shrink:0; }
  .bk-body{ padding:14px 16px; flex:1; min-width:0; display:flex; flex-direction:column; gap:6px; }
  .bk-side{ padding:12px 16px 16px; border-top:1px solid #E7EAEE; display:flex; flex-direction:row; align-items:flex-end; justify-content:space-between; gap:12px; }
  .bk-link{ color:inherit; text-decoration:none; }
  .bk-score{ background:#0A414C; color:#fff; font-weight:800; font-size:14px; line-height:1; padding:8px 9px; border-radius:8px 8px 8px 0; min-width:38px; text-align:center; }
  .bk-title{ font-family:'Manrope',sans-serif; font-weight:800; font-size:1.05rem; line-height:1.3; color:#0A414C; }
  .bk-cta{ background:#0E5C6B; color:#fff; font-weight:700; font-size:.85rem; padding:10px 16px; border-radius:6px; white-space:nowrap; transition:background .2s; display:inline-block; }
  .bk-card:hover .bk-cta{ background:#E2732A; }
  .bk-good{ color:#067A2A; font-weight:700; font-size:.78rem; }
  .bk-chip{ display:inline-flex; align-items:center; gap:4px; font-size:.72rem; background:#EEF3F4; color:#0A414C; border-radius:999px; padding:3px 9px; font-weight:600; }
  @media (min-width:768px){
    .bk-card{ flex-direction:row; }
    .bk-img{ width:280px; height:auto; min-height:210px; }
    .bk-side{ width:210px; flex-direction:column; align-items:flex-end; justify-content:space-between; border-top:0; border-left:1px solid #E7EAEE; text-align:right; }
  }
  .bk-sort{ display:inline-flex; background:rgba(255,255,255,.1); border:1px solid rgba(255,255,255,.18); border-radius:8px; overflow:hidden; }
  .bk-sort button{ padding:8px 14px; font-size:.8rem; font-weight:700; color:#fff; }
  .bk-sort button[aria-pressed="true"]{ background:#fff; color:#0A414C; }
  .bk-sort.light{ background:#fff; border-color:#D9DEE3; }
  .bk-sort.light button{ color:#0A414C; }
  .bk-sort.light button[aria-pressed="true"]{ background:#0E5C6B; color:#fff; }
  .lang-flag{ width:20px; height:14px; border-radius:2px; box-shadow:0 0 0 1px rgba(255,255,255,.25); flex-shrink:0; }
  .mob-lang.active{ background:rgba(226,115,42,.25); border-color:#E2732A; }
  .contact-strong, .contact-strong *{ font-weight:700 !important; }
  .eyebrow{ font-family:'Space Grotesk',monospace; letter-spacing:.2em; text-transform:uppercase; font-size:.72rem; font-weight:600; }
  .reveal{ opacity:0; transform:translateY(24px); transition:opacity .7s ease, transform .7s ease; }
  .reveal.in{ opacity:1; transform:translateY(0); }
  .logo-chip{ background:#FBF8F2; }
  .brand-logo{ height:44px; width:auto; display:block; }
  @media (min-width:640px){ .brand-logo{ height:52px; } }
  @media (min-width:1024px){ .brand-logo{ height:58px; } }
  @keyframes pulseRing{ 0%{ box-shadow:0 0 0 0 rgba(37,211,102,.55);} 70%{ box-shadow:0 0 0 14px rgba(37,211,102,0);} 100%{ box-shadow:0 0 0 0 rgba(37,211,102,0);} }
  .pulse-wa{ animation:pulseRing 2.4s infinite; }
  @keyframes popIn{ from{opacity:0; transform:translateY(10px) scale(.96);} to{opacity:1; transform:translateY(0) scale(1);} }
  .bubble-in{ animation:popIn .3s ease forwards; }
  @keyframes blink{ 0%,80%,100%{opacity:.25;} 40%{opacity:1;} }
  .dot{ animation:blink 1.2s infinite; } .dot:nth-child(2){ animation-delay:.15s; } .dot:nth-child(3){ animation-delay:.3s; }

  /* ===== AI Concierge Robot Avatar ===== */
  @keyframes botBob{ 0%,100%{ transform:translateY(0) rotate(0deg);} 50%{ transform:translateY(-6px) rotate(-2deg);} }
  @keyframes botWave{ 0%,100%{ transform:rotate(0deg);} 20%{ transform:rotate(-18deg);} 40%{ transform:rotate(8deg);} 60%{ transform:rotate(-14deg);} 80%{ transform:rotate(4deg);} }
  @keyframes botBlink{ 0%,92%,100%{ transform:scaleY(1);} 96%{ transform:scaleY(.1);} }
  @keyframes botAntennaGlow{ 0%,100%{ opacity:.6; } 50%{ opacity:1; filter:drop-shadow(0 0 4px currentColor); } }
  @keyframes botThinkDot{ 0%,80%,100%{ transform:translateY(0); opacity:.4; } 40%{ transform:translateY(-4px); opacity:1; } }
  @keyframes teaserPop{ from{ opacity:0; transform:translateY(6px) scale(.9); } to{ opacity:1; transform:translateY(0) scale(1); } }
  @keyframes cardSlideIn{ from{ opacity:0; transform:translateX(24px); } to{ opacity:1; transform:translateX(0); } }
  .bot-avatar{ animation:botBob 3.6s ease-in-out infinite; transform-origin:50% 100%; }
  .bot-avatar .bot-arm{ transform-origin:85% 30%; }
  .bot-avatar.waving .bot-arm{ animation:botWave .9s ease-in-out; }
  .bot-avatar .bot-eye{ transform-origin:center; animation:botBlink 4.5s ease-in-out infinite; }
  .bot-avatar .bot-antenna-tip{ animation:botAntennaGlow 2s ease-in-out infinite; }
  .bot-avatar.thinking .bot-eye{ animation:none; }
  .think-dot{ animation:botThinkDot 1.1s infinite; } .think-dot:nth-child(2){ animation-delay:.15s; } .think-dot:nth-child(3){ animation-delay:.3s; }
  .ai-teaser{ animation:teaserPop .35s ease forwards; }
  .suggestion-card{ animation:cardSlideIn .35s ease forwards; }
  .speech-bubble{ position:relative; }
  .speech-bubble.from-bot::before{ content:''; position:absolute; left:-6px; bottom:10px; width:12px; height:12px; background:inherit; border-left:1px solid rgba(27,23,20,.08); border-bottom:1px solid rgba(27,23,20,.08); transform:rotate(45deg); border-radius:0 0 0 3px; }

  /* ===== Section background images (admin-uploadable, Page Sections) ===== */
  .has-bg-image{ position:relative; background-size:cover; background-position:center; }
  .has-bg-image::before{ content:''; position:absolute; inset:0; background:linear-gradient(180deg, rgba(20,17,16,.55), rgba(20,17,16,.75)); pointer-events:none; }
  .has-bg-image > *{ position:relative; z-index:1; }

  /* ===== Mobile floating layout: WhatsApp bottom-left, AI bottom-right, both trimmed 15% ===== */
  @keyframes teaserFloatLoop{ 0%,100%{ transform:translateY(0); } 50%{ transform:translateY(-4px); } }
  @media (max-width: 768px){
    #waFloatBtn{ left:12px; bottom:12px; width:47.6px; height:47.6px; }
    #waFloatBtn svg{ width:24px; height:24px; }
    #aiToggle{ right:12px; bottom:12px; width:61.2px; height:61.2px; }
    #aiToggle .bot-avatar{ width:37.4px; height:37.4px; }
    #aiTeaser{
      right:12px; left:auto; bottom:calc(12px + 61.2px + 10px);
      max-width:min(72vw, 220px);
      animation:teaserPop .35s ease forwards, teaserFloatLoop 3s ease-in-out .4s infinite;
    }
  }

  /* ===== Floating social drawer ===== */
  #socialDrawer{ transition:transform .35s cubic-bezier(.4,0,.2,1); }
  #socialDrawer.closed{ transform:translate(calc(100% - 34px), -50%); }
  #socialDrawer.open{ transform:translate(0, -50%); }
  #socialDrawerTab svg{ transition:transform .35s ease; }
  #socialDrawer.open #socialDrawerTab svg{ transform:rotate(180deg); }
  a:focus-visible, button:focus-visible, input:focus-visible, select:focus-visible{ outline:2px solid #E2732A; outline-offset:3px; border-radius:4px; }
  .hero-slide{ position:absolute; inset:0; opacity:0; transition:opacity 1s ease; }
  .hero-slide.active{ opacity:1; animation:heroKB 14s ease-out forwards; }
  @keyframes heroKB{ from{ transform:scale(1.0); } to{ transform:scale(1.08); } }
  #heroSlides video{ position:absolute; inset:0; width:100%; height:100%; object-fit:cover; }
  @media (prefers-reduced-motion: reduce){ .hero-slide.active{ animation:none; } }
  .hero-dot{ width:8px; height:8px; border-radius:50%; background:rgba(255,255,255,.35); transition:all .3s; cursor:pointer; }
  .hero-dot.active{ background:#E2732A; width:24px; border-radius:5px; }
  .tab-btn{ padding:.6rem 1.2rem; border-radius:999px; font-size:.85rem; font-weight:700; transition:all .2s; cursor:pointer; white-space:nowrap; }
  .tab-btn.active{ background:#E2732A; color:#fff; box-shadow:0 8px 20px -6px rgba(226,115,42,.5); }
  .tab-btn:not(.active){ background:#fff; color:#1B1714; border:1px solid #EADFC8; }
  .tab-btn:not(.active):hover{ border-color:#E2732A; color:#E2732A; }

  /* social-proof widget */
  .sp-fade{ transition:opacity .35s ease; } .sp-fade.sp-out{ opacity:0; }
  .sp-tab{ text-align:left; background:#fff; border:1.5px solid #F4ECE3; border-radius:18px; padding:14px 14px; transition:all .25s; cursor:pointer; }
  .sp-tab:hover{ border-color:#e9a25f; transform:translateY(-2px); }
  .sp-tab[aria-selected=true]{ border-color:#F29B3B; box-shadow:0 12px 30px -14px rgba(242,155,59,.55); }
  .sp-scroll{ display:flex; gap:14px; overflow-x:auto; scroll-snap-type:x mandatory; padding-bottom:10px; -webkit-overflow-scrolling:touch; scrollbar-width:thin; }
  .sp-card{ flex:0 0 min(86%,340px); scroll-snap-align:start; background:#FBF8F2; border-radius:18px; padding:20px; display:flex; flex-direction:column; }
  .sp-skel{ background:linear-gradient(90deg,#f1ece3 25%,#f8f4ec 37%,#f1ece3 63%); background-size:400% 100%; animation:spk 1.4s ease infinite; border-radius:14px; }
  @keyframes spk{ 0%{background-position:100% 50%} 100%{background-position:0 50%} }
  .marquee-track{ display:flex; gap:14px; width:max-content; animation:marquee 40s linear infinite; }
  .marquee-track img{ width:150px; height:100px; object-fit:cover; border-radius:12px; flex-shrink:0; }
  @keyframes marquee{ 0%{ transform:translateX(0); } 100%{ transform:translateX(-50%); } }
  .marquee-wrap:hover .marquee-track{ animation-play-state:paused; }
  .tour-card{ transition:transform .3s ease, box-shadow .3s ease; cursor:pointer; }
  .tour-card:hover{ transform:translateY(-4px); box-shadow:0 20px 40px -18px rgba(27,23,20,0.3); }
  .pillar-icon{ width:52px; height:52px; border-radius:16px; display:grid; place-items:center; }
  .stepper-btn{ width:32px; height:32px; border-radius:8px; display:grid; place-items:center; font-weight:700; transition:background .2s; }
  .service-tab{ flex:1; text-align:center; padding:.85rem .5rem; border-radius:12px; font-weight:700; font-size:.82rem; cursor:pointer; transition:all .2s; }
  .service-tab.active{ background:#E2732A; color:#fff; }
  .service-tab:not(.active){ background:rgba(255,255,255,0.06); color:rgba(243,234,217,0.7); }

/* ===== v9: classic look + clean header, bright video, WhatsApp & AI side by side ===== */
#topBarMsgWrap,#heroEyebrow,#heroSub{ display:none !important; }
#heroOverlay{ opacity:0 !important; }
#top > .bg-gradient-to-t{ opacity:.35 !important; }
#top > .bg-gradient-to-r{ display:none !important; }
#heroSlides video{ filter:brightness(1.12) saturate(1.18) contrast(1.05); }
.hero-title{ text-shadow:0 2px 18px rgba(0,0,0,.55); }
#heroDots{ display:none; }
#waFloatBtn,#aiToggle{ z-index:140 !important; }
#aiToggle{ right:16px !important; bottom:16px !important; width:64px !important; height:64px !important; }
#waFloatBtn{ left:16px !important; right:auto !important; bottom:20px !important; width:56px !important; height:56px !important; }
#aiTeaser{ right:16px !important; bottom:92px !important; z-index:140 !important; }
#aiPanel{ bottom:92px !important; right:12px !important; z-index:145 !important; max-width:min(24rem,calc(100vw - 24px)); }
@media (max-width:899px){ #waFloatBtn{ left:12px !important; bottom:16px !important; } }
.bk-img{ overflow:hidden; } .bk-img .av-x2{ position:absolute; inset:0; width:100%; height:100%; object-fit:cover; opacity:0; transition:opacity .9s ease; z-index:0; }
/* ===== v10: reading comfort + gentle motion ===== */
html{ scroll-behavior:smooth; }
p{ text-wrap:pretty; } h1,h2,h3{ text-wrap:balance; }
.section-title{ line-height:1.15; } 
section p{ line-height:1.7; }
.bk-card{ transition:transform .35s cubic-bezier(.2,.7,.2,1), box-shadow .35s, border-color .2s; }
@media (hover:hover){ .bk-card:hover{ transform:translateY(-4px); } .bk-card:hover .bk-img img{ transform:scale(1.05); } }
.bk-img img{ transition:transform .9s cubic-bezier(.2,.7,.2,1); }
.hero-title{ animation:avRise .9s .1s both cubic-bezier(.2,.7,.2,1); } .hero-cta{ animation:avRise .9s .35s both cubic-bezier(.2,.7,.2,1); }
@keyframes avRise{ from{ opacity:0; transform:translateY(18px); } to{ opacity:1; transform:none; } }
@media (prefers-reduced-motion:reduce){ html{ scroll-behavior:auto; } .hero-title,.hero-cta{ animation:none; } .bk-card,.bk-img img{ transition:none; } }
